Effective date: 1 January 2025

Data Controller

System Birch Way Co., Ltd. Office 8, 28 Test-daero, Songpa-gu, Seoul 00000 Email: contact@systembirchway.click

Information We Collect

Contact form submissions: Name, email address, service selection, preferred appointment date, and message content.

Website usage: Essential cookies for cookie consent preferences. We do not use third-party advertising trackers.

Service engagements: During in-person sessions, we collect information you voluntarily provide about your wallet setup. We do not collect or store seed phrases, private keys, or passphrases.

How We Use Your Data

  • To respond to inquiries and schedule appointments
  • To prepare documentation services you have engaged
  • To comply with legal obligations

We do not sell personal data to third parties.

Data Retention

Contact form submissions are retained for 12 months unless a service engagement follows, in which case records are retained for the duration of the engagement plus 24 months. Session notes are destroyed after record delivery unless you request otherwise.

Your Rights

Under applicable Korean law, you may request access to, correction of, or deletion of your personal data. Contact contact@systembirchway.click to exercise these rights.

International Transfers

Our primary operations are in the Republic of Korea. If you contact us from outside Korea, your data may be processed in Korea. We take reasonable measures to protect data regardless of origin.

Security

We use encrypted email for document previews, maintain clean-desk protocols in documentation rooms, and do not store wallet-related information in cloud databases.

Changes

We may update this policy periodically. The effective date at the top reflects the most recent revision.

Contact

Privacy inquiries: contact@systembirchway.click

See also our Cookie Policy.