Client Accounts
Testimonials and detailed accounts from families who have completed cold wallet record preparation with System Birch Way.
Voices from Our Clients
After my husband passed, I found a Trezor in his study and a sticky note that said "see the binder." The inheritance record Min-jun's team prepared listed every device, explained what a passphrase was, and told me exactly which attorney had a copy of the steel backup location letter. I still needed legal help, but I was not starting from zero.— Yoon-hee L., widow, record prepared 2023, Mapo-gu
I held ETH across a Ledger, a Coldcard, and an old paper wallet from 2017. The record took three weeks and two office visits. Soo-yeon was patient when I could not remember which passphrase went with which device. The only frustration was scheduling — their calendar fills up quickly in autumn.— James R., software engineer turned holder, Seongsu-dong
We set up a 2-of-3 multisig with my brother and our attorney as co-signers. The multi-sig estate record documented each person's role and included a flowchart for what happens if one signer is unreachable. David ran the heir briefing for my adult children last spring. They asked good questions; I wish we had done this earlier.— Chul-soo K., business owner, Bundang
The seed phrase review found that one word on my paper backup had faded to the point of ambiguity. I re-engraved on a Cryptosteel before filing the full inheritance record. The review fee felt steep for an hour, but catching that issue was worth far more.— Elena V., long-term holder since 2016, Hannam-dong
Extended Account: The Park Family Record
Situation: Mr. Park (no relation to our founder) held Bitcoin on two Ledger Nano S devices and maintained a Casa multisig arrangement with his wife and adult son as co-signers. He had handwritten notes in Korean and English scattered across three notebooks.
Engagement: Multi-Sig Estate Record plus Heir Handoff Briefing, completed over five weeks in late 2024.
Outcome: A 42-page indexed record with signer contact cards, a storage location appendix, and a one-page emergency protocol laminated for the family safe. The heir briefing session included Mr. Park’s wife and son, who practiced locating the record without accessing seed material.
Client note: “My son said he finally understood why I kept talking about ‘keys’ at dinner. The record made it concrete.”